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10 Jan 2020

*** New Issue - JTHSM ***

The Journal of Tourism, Heritage & Services Marketing is an open-access, international, multi-disciplinary, refereed journal aiming to promote and enhance research in all fields of marketing in tourism, heritage and services management. The latest issue (vol 5, issue 2) has been published and the table of contents is as follows: 

  • Emotional intelligence and tacit knowledge management in hospitality
  • The effect of customer relationship management practices on airline customer loyalty
  • The agricultural treadmill – a way out through differentiation? An empirical analysis of organic farming and the agricultural treadmill
  • An investigation of key success factors for restaurant operations in Saudi Arabia

RESEARCH CASE STUDY:
Marketing suggestions for multi-religious tourism development: The case of Thessaloniki

RESEARCH NOTE: Targeted and perceived service quality